2021 eCommerce Leaders Survey: eCommerce Investment & Innovation Trends
Resource Information
Details, key takeaways, and more.
- Title
- 2021 eCommerce Leaders Survey: eCommerce Investment & Innovation Trends
- Author
- Yottaa
- Publishing Date
- 20.01.2021
- Importance
- 2.5 of 5
- Why you should care
The survey provides great insights about the directions the biggest players in the industry want to take and what they consider important. It's a great source of inspiration and provides additional certainty for action on specific trends.
- Favorite Quote
When they get frustrated by a slow site, shoppers’
actions are damaging to a retailer in every possible
way: they leave, they buy from a competitor, and they
likely won’t be coming back to the site.- Key Takeaways
62% agree that headless commerce can significantly improve engagement and conversions
45% of respondents planning to replatform within the next 12 months
61% agree faster web performance results in higher conversions
65% believe they only have 2-3 seconds to engage shoppers
- Links